Cyber chat for ipad

01 Jan

Why not take the Responsible Gambling Self-Assessment test to determine whether or not you could be developing a problem?

You should always keep track of the time and money you spend on betting and gaming wherever you play and whoever you play with – and not just with us!

To ensure we deliver against our promises, we have put in place a number of performance measurements and are setting targets for responsible gambling that we must deliver.

To demonstrate the importance of this at Ladbrokes Coral, all of our senior leaders have remuneration linked to these targets, something that is unique in our sector.

You can change your marketing preferences by contacting Customer Services at any time.

If you decide to cancel your Time Out, you can contact our Customer Services team to discuss reopening your account(s).

To talk to someone who can give you expert advice and support, please contact one or more of the organisations listed in the Help and Support section of this site.

Even if you don’t use a Coral Connect or Key account, you can still review the time and money spent in any current gaming machine session by clicking on the ‘Set Limits’ button on screen.However, for your protection we cannot guarantee that your Time Out will be cancelled once implemented.If desired, you can also request for your Time Out period to be extended.This simple nine question test will help you determine whether or not you have developed a gambling problem or think you may be developing one.If you answer 'Most of the time' or 'Almost always’ to at least 5 of the questions, it is likely that you are experiencing gambling issues.For example, if you deposit £20 then set a daily deposit limit of £10, you will be able to deposit £10 immediately afterwards should you choose to do so.To give you even more peace of mind, we will let you know immediately should you try to set a limit incompatible with a previously set limit.That’s one of the reasons why we are proud to be founding members of the self-regulating industry body The Senet Group in the UK and why we aim to be leading participants in relevant trade bodies wherever we operate, in order to improve industry-wide approaches to advertising and promote responsible gambling. Gambling should be an exciting and enjoyable form of entertainment for all our customers.But as is the way in any walk of life, there are some situations which don’t always go to plan.For online and Multi-Channel Connect accounts, you can access Deposit Limit functionality from ‘My Account’ (at any time), in the Cashier whenever you are making a deposit, and within the Registration process making it even easier for new players to start their gambling experience with Coral as safely as possible.Coral Connect customers who do not have website access or Telebet account holders can set and amend deposit limits by contacting our Customer Services team.